Contact us

Use the form below to send your questions and comments to our Member Care team. We monitor our email Monday - Friday, from 7:00am to 6:00pm PST, and Saturday - Sunday, from 7:00am to 3:30pm PST. We will respond to your request as quickly as possible. For Customer Service Call 800-610-2703 Monday - Friday, 7:00am - 6:00pm PST, Saturday - Sunday, 7:00AM - 3:30PM PST

Let us help you.

To help us respond quickly, please include as much of the following information as you can:

  1. Your Username.
  2. A detailed description of your problem or question.
  3. A Phone Number where you can be reached in the event there is a problem contacting you via email. (Your phone number will never be sold or shared. It will only be used for processing your support request.)

You may also find an answer to your question in one of our help sections: PrivateEye Online Help